Creator Store — fabricreator.com

Contact Information

Last updated: November 2026

At Creator Store we are here to help you with any question about your orders, products, tutorials, or collaborations. Feel free to reach us through whichever channel you prefer.

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If you write about an order, include your order number. If it is about a damaged or faulty part, also send photos or a video of the problem.

Frequently Asked Questions

Before writing to us, you may already find your answer here:

How do I track my order?	Use the order tracking tool with your order number.
Are the digital files included?	On the 4.0, 4.1 and Mini kits, yes. On the Kit 5.0 you add them by ticking “Add the digital files” on the kit page. You get them once the payment is confirmed, in the purchase email and in your account.
Do you have tutorials in English?	Yes. Our YouTube channel has English video tutorials for the 4.0 and the Mini.
Can I buy individual components?	Yes: servos, Arduino UNO, cables, connectors, screws and more, in the components section.
Do you offer discounts for schools?	There are special conditions for institutional purchases. Email us at support@fabricreator.com to learn about them.
Do you have more answers?	Yes, in our FAQ: which kit to choose, shipping and customs by country, payment, files and warranty.

Collaborations and Press

For collaboration proposals, sponsorships, institutional educational projects, or press inquiries, contact us at support@fabricreator.com with the subject: Collaboration or Institutions.